Residential Tenancies

Tenant Selection

We understand the importance of finding reliable tenants who will treat your property with care and respect. With over a decade of experience in the industry, we take pride in our expertise in selecting the right tenants for our clients.

Here's how our Tenant Selection process works:

Initial Viewings and Shortlisting:We conduct viewings with multiple applicants and carefully shortlist the best candidates based on various criteria, including their rental history, employment status, and suitability for the property.

Strong References: Leveraging our extensive network built over years of operation in the Otago region, we personally know many local landlords, property managers, and employers. This enables us to obtain genuine references for prospective tenants, providing you with valuable insights into their reliability and trustworthiness.

Comprehensive Checks: To further vet potential tenants, we conduct rigorous credit checks through Equifax and Centrix to assess the financial stability of applicants, and background checks across various databases, including the Tenancy Tribunal, New Zealand Police, Ministry of Justice, NZ Insolvency, and more. These checks help us ensure that prospective tenants have a clean record and are suitable candidates for your property.

Contracts and Bond

Let us deal with the complexities of tenancy agreements and bond management with professionalism and expertise, ensuring your peace of mind throughout the entire rental process.

As an Elite Partner of The Tenancy Practice©, our contracts are continuously updated in accordance with the Residential Tenancies Act 1986 and feature comprehensive clauses aimed at safeguarding your investment.

We handle all aspects of bond collection and lodgement. At the end of the tenancy, we liaise with Tenancy Services to manage any claims necessary, facilitating a smooth process for bond recovery.

Property Compliance

Our team is dedicated to ensuring that your property is compliant with all necessary regulations, including those related to Healthy Homes and Smoke Alarms. We conduct thorough inspections and assessments to identify any areas that require attention or improvement.

Accounting and Property Tax

We produce monthly statements and end-of-year financial reports, providing clear insights into your property's income and expenses. If you require assistance with tax refunds or navigating property-related tax matters, please ask us about our third-party trusted accountants, specialized in property taxation.

Holiday Homes

Bookings & Guest Management

Let us look after your Holiday Rental. Our team will manage online listings, takes care of check-ins and check-outs, provides travel recommendations, and ensure guests satisfaction throughout their entire stay.

Rest assured, your property is meticulously maintained and ready for your enjoyment whenever you decide to visit wonderful Queenstown.

Cleaning & Linen

Our professional cleaners ensure your property is serviced at a high standard between bookings, eliminating the need for stand-down periods. We provide quality linen and towels, which are commercially washed, ironed, and always in perfect condition for our guests. Other amenities are including on request.

Property Set Up

Unsure where to begin? Let us guide you through the process of setting up your rental property for the short-term market. Our expert team can assist in staging your property to appeal to clients and discuss with you an optimal pricing strategy to maximize returns. Additionally, we can arrange professional photoshoots and craft compelling copy to attract more bookings.